Shipping Policy
Effective Date: [April 24, 2025]

Thank you for shopping with ShopyRayss. Below is everything you need to know about how we handle shipping for your orders.

🚚 Carriers We Use

We ship all orders using Amana for both local and international deliveries.

⏱️ Processing Time

Orders are typically processed within 1 business day. In most cases, your order will be shipped out the same day or the next.

📦 Delivery Timeframes

• Local (Morocco): 1 to 2 business days

• International: Delivery times vary depending on your location and customs processing.

Please note that international shipping may be subject to customs duties or taxes, which are the responsibility of the customer.

📅 Weekend & Holiday Shipping

Yes — we ship on weekends and public holidays, so your order won’t be delayed unnecessarily.

🔁 Tracking

Currently, we do not offer order tracking, but we’re always available to assist you with updates or concerns about your shipment. Just reach out via email or phone.

📦 Delays, Losses & Returns

If a package is delayed, lost, or returned to sender, we’ll do everything we can to resolve the issue and get it delivered to you as soon as possible. We may also offer forgiveness-based discounts or store credits as a gesture of goodwill, depending on the situation.

🌍 International Shipping Notes

International orders may be subject to customs processing delays. All customs fees, taxes, or import duties are paid by the customer and are not included in our product or shipping prices.

📩 Questions?

If you have any questions about your shipment or a recent order, please contact us at:
📧 rayss@shopyrayss.com